June 2013

Managing with KPIs

Article published in 'Audiology Practices', VOL 5, NO 2. June 2013. Practical guide for what to measure in a hearing practice. Managing with KPIs Read More

Clearing Java for Blueprint Update

If your system doesn’t seem to load properly after the update, please try the following steps. 1)      Go to your Start Menu, then to the Control Panel; 2)      Once in the Control Panel, double click on Java; 3)      When Java is open, select Settings > Delete Files. 4)      Select All temporary files to delete. Please Read More

Tracking closing rates and appointment statistics

Insight into appointment performance and closing rates is now available in Blueprint V2.2. The two new reports (Appointment Analysis and Closing Rate by Opportunity) can be grouped by the Provider or the Location. Please read document to learn more about how to track closing rates on sales opportunity appointments and how to get statistics on appointments. Appointmen Read More

Blueprint OMS V2.2.1

A number of enhancements and fixes are now available in Blueprint OMS v2.2. These updates will be automatically downloaded the next time you launch Blueprint OMS from the desktop icon. "Left message" status for appointments A new "Left message" status can be used for appointments, to help separate them from "Tentative" appointments which still require a phone call to the Read More

I had to send you a huge THANK YOU email for the text snippets in OMSv2.5. You have forever improved Blueprint OMS and made a clinicians daily life SO MUCH easier. Thank you for the awesome upgrade features! This update was packed full of very practical updates and one of the best yet!!!!!! A feature like this improves work/life balance by helping us do “paperwork” more efficiently. The ability to personalize the snippets is awesome. THANK YOU SO MUCH!!!!

Dr. Erin Rellinger
Eye Consultants of Atlanta

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