What level of support would my practice receive from Blueprint?

Your practice would receive the highest level of training and technical support. Based on satisfaction statistics from Blueprint users requesting support, our technical team satisfies requests at an astounding rate. Technical support is included in the monthly subscription fee, and is available via telephone or email during our standard business hours. An urgent support line is also available outside of business hours. We are able to provide remote assistance via the internet, for training or troubleshooting purposes. It’s like having a Blueprint OMS expert right beside you! We love hearing from our users and welcome you to be a part of our Blueprint Family.

Posted in: 1. General Questions

I had to send you a huge THANK YOU email for the text snippets in OMSv2.5. You have forever improved Blueprint OMS and made a clinicians daily life SO MUCH easier. Thank you for the awesome upgrade features! This update was packed full of very practical updates and one of the best yet!!!!!! A feature like this improves work/life balance by helping us do “paperwork” more efficiently. The ability to personalize the snippets is awesome. THANK YOU SO MUCH!!!!

Dr. Erin Rellinger
Eye Consultants of Atlanta

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