What level of support would my practice receive from Blueprint?

Your practice would receive the highest level of training and technical support. Based on satisfaction statistics from Blueprint users requesting support, our technical team satisfies requests at an astounding rate. Technical support is included in the monthly subscription fee, and is available via telephone or email during our standard business hours. An urgent support line is also available outside of business hours. We are able to provide remote assistance via the internet, for training or troubleshooting purposes. It’s like having a Blueprint OMS expert right beside you! We love hearing from our users and welcome you to be a part of our Blueprint Family.

Posted in: 1. General Questions

Thanks again for all of your help. It has been a pleasure working with you. Best wishes as Blueprints continues to grow. Your quick response to questions and ability to make the program work the way we prefer it to has made this transition as painless as possible. We looked at a lot of programs before choosing Blueprints, and I am thankful we made the best decision.

Dawn Craig
Center for Audiology Services

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