Clearing Java for Blueprint Update

If your system doesn’t seem to load properly after the update, please try the following steps.

1)      Go to your Start Menu, then to the Control Panel;

2)      Once in the Control Panel, double click on Java;

3)      When Java is open, select Settings > Delete Files.

4)      Select All temporary files to delete. Please note, you may have three check boxes listed, please select all check boxes and click OK.

5)      Once this has finished, please re-run your launch link that you received in your Upgrade Notification email.

By the way, as we’re getting further in to our implementation of Blueprint, we’re finding that we really like it — easy to use, does more than we expected, great support, so far very good reliability — our compliments to the entire team at Blueprint Solutions.  We didn’t have an OMS prior to Blueprint so can’t compare it to the competition, but we would certainly recommend it to other audiologists, especially those who have never had a system before. The training videos are excellent!

Mark Palmer
Center for Audiology Services

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