Support

Rave Reviews of our Support Staff!

“What an awesome report! I am amazed that I could ask a question about a report at the end of one day, come in the next morning and the report has been created! This is just incredible. Thank you.”
“I can never complain about the service. It has been excellent!”
“As always Great Job, Many Thanks to your team!”
“It is exactly the link I needed. It worked perfectly when I clicked on it and BluePrint responded in less than 24 hours! I am very satisfied with your help! Thank you!”
“I am very happy with the Service I receive from Blueprint. Very friendly, efficient…what can I say!”
“Bridget is always a big help and we appreciate her so much.”
“I am always happy with the service I get from Blueprint. The problems are always corrected and rectified immediately. Thank you.”
“Response time was almost immediate. Can’t get any better than that!”
 
“It was a quick response and a great help. Much appreciated assistance after a very long week! Thank you Mitchell!”
 
“Thanks again Rob for your great support and hard work. I know that I send in my fair share of requests and wanted to make sure that you are acknowledged for keeping up with our requests!”
 
“Wyatt…job well done. Thank you”
 
“As always, courteous, professional assistance every time I call…. they go out of their way to accommodate”
 
“I am very happy with your service. I send questions and can’t believe the response time. Sometimes I’m not expecting it so fast because I’m so busy on my end. Thank you so much!”
 
 

By the way, as we’re getting further in to our implementation of Blueprint, we’re finding that we really like it — easy to use, does more than we expected, great support, so far very good reliability — our compliments to the entire team at Blueprint Solutions.  We didn’t have an OMS prior to Blueprint so can’t compare it to the competition, but we would certainly recommend it to other audiologists, especially those who have never had a system before. The training videos are excellent!

Mark Palmer
Center for Audiology Services

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