Training and Support Specialist Larissa has joined our team as a Training and support specialist. Larissa is a recent graduate of the University of Minnesota Duluth, where she completed her Bachelor of Business Administration in Health Care Management. Her work experience includes health care, customer service and human resources. She recently served in leadership positions where she discovered her passion for teaching others.
Training and Account Manager Bridget has joined our team as a Training and Support Specialist. Bridget is a recent graduate of the University of Minnesota, where she completed her B.A. with a major in Political Science, received Dean’s List honors every semester, and graduated with High Distinction. Bridget’s varied work experience spans industries including health care, education, law, and hospitality, with roles in administration, customer service, and fundraising. She is also active in coaching youth sports, particularly basketball and gymnastics.
Senior Software Developer Curious and always looking for better ways to solve problems, Mitchell plays an integral part in the Blueprint team. Mitchell graduated from the University of Minnesota in 2011 with a Bachelor’s degree in computer science. He is an expert in the design, optimization, and implementation of relational databases, as well as in solution architecture. Mitchell has a passion for system building and loves to put his mind to work creating large-scale databases and other ambitious programming structures. His vast experience gives him a knack for constructing applications from the ground up and the foresight to carry these applications smoothly through all phases of the development process.
Senior Information Technology Specialist Jim began his career in Information Technology with one of Canada’s most successful retail hearing clinics, which has given him a profound understanding of the challenges our customers face. Jim has played a key role in the development and testing of Blueprint OMS, and has also been involved in user training, data conversion and implementation, and ongoing maintenance and technical support. Jim has a diploma in Computer Programming and Analysis and is a Sun Certified Java Programmer.
Senior Software Developer Dean holds a Bachelor of Science degree in Computer Science. Dean has extensive experience with data conversion from multiple systems and formats. Dean plays a key role on the Blueprint Solutions development team as a senior developer and has produced many of the new features in Blueprint OMS. Dean is dedicated to continued development that will ensure that Blueprint Solutions can meet an ever growing demand for new features and functionality.
Implementation and Support Specialist Anthony is a recent graduate of the University of Wisconsin- Eau Claire where he completed his Bachelor of Business Administration degree in Information Systems. He has an experienced background working with business professionals on implementing software to fulfill their needs and improve overall efficiency. Anthony enjoys utilizing his communication skills while working with other people to gather data and problem solve. He emphasizes teamwork and is always looking to learn from experience.
Software Developer Thomas graduated from the University of Minnesota in 2015 with a Bachelor’s Degree in Computer Science. He has experience developing software in multiple programming languages and excels at troubleshooting. Thomas is committed to the continued improvement of Blueprint OMS, by developing new features, and providing a great user experience.
Implementation and Support Specialist Wyatt holds a Bachelor of Science degree in Information Science and Technology as well as a Digital Arts and Culture certificate from the University of Wisconsin-Milwaukee. He has a wealth of knowledge in SQL database programming language along with extensive customer service. Wyatt is a key aid in continuing the development of Blueprint Solutions and helps to ensure a positive user experience.
Training and Support Specialist Jessica has joined our team as a Training and Support Specialist. She graduated from Winona State University, where she completed her B.A. in Early Childhood Education and has over 7 years of teaching experience. She has succeed in many customer support positions in several industries. Jessica owes her success to her deep passion for helping others and always putting the customer first.
President Henrik has 20 years of experience within the hearing aid industry and has held management positions within information technology, sales, marketing, and operations. Henrik Nielsen holds a master degree in economics.
Staff Accountant Keri possesses an Associate Degree of Applied Science in Accounting from Academy of Accountancy. She has experience in all facets of accounting including Billing, Payroll, Accounts Receivable and Payable and Collections. She offers strong accounting and computer knowledge and a passion for customer service to support her customers as well as the company. She also holds a Nail Technology Degree, enjoys painting and reading to appease her creative side.
Implementation and Support Specialist Tony is a recent graduate of the University of Minnesota, where he received his Bachelor of Science degree in Applied Economics. He has an extensive history assisting customers and in using/modifying office software packages. Tony is also experienced working with various computer languages, and has a passion for learning new technology.
Implementation and Support Specialist Peter is currently a student at the University of Minnesota, and will graduate in December of 2016. Peter is pursuing Bachelor’s degrees in Computer Science and Economics, which reflect his interests in both commercial and technological fields. At Blueprint he hopes to apply those interests and skills in order to help develop a unique and reliable product. In the past he has interned for a start-up in San Francisco, and more recently has worked as a Teaching Assistant for Computer Science classes at the University of Minnesota.
CTO, Founder Aleem began his career at IBM Global Services (Canada), where he worked on CRM solutions for large organizations. He has also worked in the UK, at internet startup Global Freight Exchange, and in e-Trust solutions at the Royal Bank of Scotland. Before establishing Blueprint Solutions Aleem worked for one of Canada’s major hearing aid retail organizations developing office management software. Aleem founded Blueprint Solutions in 2005 and has since been working with hearing professionals across Canada, providing software and services to help them succeed as clinicians and entrepreneurs. In the process, he has gained excellent insight into the goals and challenges our customers share, as well as the individual requirements that make every customer unique. Aleem holds a B.Sc. in Computer Science and is a Sun Certified Enterprise Software Architect.