Testimonials

Happy Support Tickets  

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Tom NY, USA

Blueprint Help Desk services are the best I have every experienced in my 50+ career. Keep up the outstanding work

Nov. 2024 
Debbie MD, USA

Bridget, Gabe, Linden & their team have been wonderful. Addressing concerns & having answers quickly have helped our conversion go smoothly. We appreciate their help tremendously.

Oct. 2024
Esther NY, USA

Logan was extremely helpful reviewing how to create a customized marketing campaign!

Oct. 2024
Elsie ON, Canada

Katelyn was a lifesaver this week for our Finance team! High-quality and friendly customer service as always, greatly appreciated. Thank you!

Sept. 2024
Shaun UK

The speed with which enquiries are dealt with is very quick and also very thorough and highly efficient and professional.

August 2024
Elsie ON, Canada

Thank you so much, Chris, for getting this integration and mass-push of historical audiograms over for this newly acquired clinic. It took a few hours so we greatly appreciate you staying late online until it was complete! Always top-notch customer service 🙂

July 2024
Noel NY, USA

BP tech support is the best.  They always get issues resolved very quickly and are very thorough about following up and following through.

June 2024
Alyssa PA, USA

Ashlei is always a great help whenever I need her! She is always prompt with her responses and takes the time to really explain things.

May 2024
Dan MO, USA

Excellent support from EVERYONE who got involved. I am so impressed. Thank You!

April 2024
Tom CT, USA

Blueprint consistently has the absolute BEST customer service of any company I deal with

April 2024
Hailee NE, USA

Blueprint is always awesome! So fast and helpful!

March 2024
Deborah Nassau, Bahamas

Representatives were pleasant, knowledgeable, supportive, and got the task at hand successfully completed.

March 2024
Gloria WY, USA

Happy customers! Staff is always kind, professional and easy to work with. They get right on whatever needs to be done. Thank you!

Feb. 2024
Debbie MA, USA

All my interactions with Blueprint staff have been awesome. The training sessions were very helpful. My emails have been always answered promptly & cordially.

Feb. 2024
Cindy NC, USA

This team is the best. They are very knowledgeable and help me every time I run into a problem. Thank you to all of you!!!!!

Dec. 2023
Elsie Canada

Thanks Dream Team 🙂 I greatly appreciate the help with this one before year-end!

Dec. 2023
Denise AB, Canada

The customer services reps and technicians are always so enjoyable to work with.  So helpful and professional.  Keep up the good work!

Nov. 2023
Mara WA, USA

Helpful, timely, knowledgable. I appreciate the quality support we receive!

Oct. 2023
Steven United Kingdom

Amazing service, very quick response and got me up and running with the new email features!

Sept. 2023
Kristin ON, Canada

What can one say, really?  You know how MOST customer service has deteriorated in recent years?  NOT YOU GUYS!  You’re always polite, thorough, kind, patient, and speak clearly.  Thank you VERY much!

Sept. 2023

The online booking is very well engineered, Nice!

Ryan Kabel Kabel Hearing

Over the past 3 months, Blueprint Solutions has exceeded my expectations. Everyone that I have talked to has been excellent. There are two individuals in particular that have been unbelievable!!! They are Logan B. and Wyatt L. These two gentlemen have provided invaluable support to our organization. They are intelligent, knowledgeable, super polite and generally excellent at their jobs. I know that often you only hear complaints about what you have done wrong. I wanted to let you know that from our little corner of the world you guys are killing it!!! Thank you so much to your entire team for helping with every problem no matter how big or small and doing in a way that doesn’t make you feel less than!!

Thomas Laurenza Hear Ontario

By the way, as we’re getting further in to our implementation of Blueprint, we’re finding that we really like it — easy to use, does more than we expected, great support, so far very good reliability — our compliments to the entire team at Blueprint Solutions.  We didn’t have an OMS prior to Blueprint so can’t compare it to the competition, but we would certainly recommend it to other audiologists, especially those who have never had a system before. The training videos are excellent!

Mark Palmer Center for Audiology Services

Kristin Maillard, Office Manager & Co-OwnerUBHearing – Trenton, ON

I want to thank the team at Blueprint for the development that enables Ontario clinics to populate an ADP form to sign and upload via XML for Ministry of Health payment towards the cost of hearing aids.

I was dreading the transition but it has been so much easier than I thought it would be, and that’s largely down to the excellent development and support provided by Blueprint. We have never regretted choosing Blueprint as our choice for our business and this recent experience reinforces the wisdom of that choice.

You guys are great! Please let everyone know how lucky we and the rest of your customers are.

Megan Ford, AuDHearSmart Audiology – Littleton, MA

…it “Blueprint Solutions” has every single thing that an audiologist needs, it has marketing capabilities, which is huge! It completely has the capability to be paperless…

Noel Thayer, AuDBronxville Hearing Center – Bronxville, NY

…Blueprint has made my life easier from the first moment of entering a patient, to following up with them, and the billing issues are all taken care of in a seamless way…

Kelly Halligan, AuDPark County Audiology – Park County, CO

…I would recommend Blueprint because it allows a practice to be 100% paperless which saves me a log of time and my staff a lot of time…