New Features and Enhancements in v4.0.1

In this article:

• Online patient payments (US only)

• Chip-ready credit card processing (US only)

• New levels of WSIB pricing and benefit codes (Canada only)

• New marketing automation campaigns

• New return privileges

• Ability to deactivate vendor repair pricing 

• Improved appointment referral source tracking

• Signing Journal entries

• Edit multiple recalls at once

• New report enhancements

• Financial transaction enhancements

• Additional minor enhancements

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Online patient payments (US only)

Streamline payment processing via text and email. Patients can now make payments online! 

With the online patient payment feature, you can easily email or text a link to allow patients to pay invoices online. Patients can view or download invoices and payment receipts using the link. Incoming payments will be automatically applied in Blueprint OMS.

Click here to see this feature in action!

If you are currently integrated with payment processing you can enable this feature by following the steps here.

If you don’t currently use our integrated payments feature, please contact Ken Handy or Kai Odasz at Merchant Preferred to get started. 

Ken Handy
845.406.9665 ex. 2 (Office)
518.253.2479 (Cell)
khandy@merchantpreferred.com

Or 

Kai Odasz
845.406.9665 ex. 3 (Office)
kodasz@merchantpreferred.com

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Chip-ready credit card processing (US only)

Blueprint OMS now supports payments via chip credit/debit cards, making transactions more secure for you and your patients.

If you are already using our integrated payments feature, please contact Merchant Preferred to transition to chip-ready credit card processing and click here to learn more.

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New levels of WSIB pricing and benefit codes (Canada only)

To ensure accurate order entry for WSIB patients, the Blueprint OMS hearing aid catalog now includes the most recent updates to WSIB coverage.

Codes and prices for “Entry”, “Mid”, and “Exception” levels are now available in the hearing aid catalog. After selecting a specific level, the correct pricing and benefit codes will appear on invoices, estimates, and claim forms.

 

More information: here.

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New marketing automation campaigns

Automate patient follow-up with two new marketing automation triggers! You can now activate more sending intervals for a Cancel and no show marketing campaign to automatically contact patients who have canceled or not shown to their appointments 2 weeks after the missed appointment and/or 1 month after. 

The Cancel and no show marketing campaigns will automatically exclude patients who have already re-booked and have an upcoming appointment scheduled within the next 30 days.

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New return privileges 

Previously, if a user had the ‘Return items’ privilege, they could return items to the manufacturer or to stock. This privilege has now been separated into two privileges.

• Return items to stock
• Return items to manufacturer

Note: If the user previously had the Return items privilege, they will inherit both privileges by default once upgraded. For helpful user privilege information, click here.

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Deactivating repair types for specific manufacturers

You can organize repair types based on the manufacturer’s offering. You now have the ability to deactivate repair types for specific manufacturers. Step-by-step instructions here.

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Improved appointment referral source tracking

Your referral sources offer deep insight into your marketing performance. Blueprint OMS continues to enhance your visibility. 

Previously, when linking a scheduled appointment to a patient, the appointment would automatically inherit the patient’s most recent referral source. 

Now, you will be prompted to select which referral source you’d like to keep on the appointment if it differs from the patient’s most recent referral source.

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Signing Journal entries

You can now showcase your signature on journal entries! To generate a print version of a journal entry including your saved signature, navigate to the Journal tab, select entries, and click Print entry. Upload your signature following the steps here.

Alternatively, you can use your signature pad to electronically sign the journal entry.

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Edit multiple recalls at once

Save time and edit recalls en masse. Update multiple recalls with desired dates, types, assignees, or statuses all at once. For more information on editing recalls, click here.

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New report enhancements released

• Added Patient ID to Sales Report (XLS)
• Tax description is now available on Sales Tax Summary report (XLS)
• Wax guards will now appear on the WCB MB Hearing Loss Billing Form (CA only)
• The XLS version of the Cash Flow Summary report now includes a column to display the date at which the payment was applied to the invoice

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Financial transaction enhancements

• It’s now easier to process returns for invoices with multiple manufacturers from the patient’s Sales history screen, as a new prompt will allow you to select which manufacturer you would like to process a return to first. 
• You can now issue a refund from an applied payment. The payment will be automatically unapplied from the invoice upon saving the refund. 
• You can now edit the details of a credit card payment that was used in a refund including the memo, reference number, location, and applied amount. Additionally, you can now edit an invoice with a credit card payment applied which has been refunded.

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Additional minor enhancements

• A loss and damage date is now optional when receiving an orderable item.
• The online forms feature now includes a merge field for a patient group, allowing you to automatically tag patient records upon processing completed forms. 
• When using the Merge patient feature to combine two patient records into one, any patient alert notes from the two records will be automatically combined, with no additional work on your part.  
• Save valuable data entry time, as existing patients booking appointments through your Blueprint OMS online booking tool will have their email, phone number, and middle initial automatically updated on file if not already present.
• If your Blueprint OMS is configured to require a patient’s email address, a new “Does not have email” checkbox is now available to bypass the required email field. Please submit a request to support@blueprintsolutions.us if you’d like to enable this setting.

Click the here to see the new features & enhancements in action!

 

Have questions about these features? Our support team is always ready to assist! Get started by visiting our Help Center.